AAI – Do you understand how it fits into your role? At the recent HP OPS staff meeting in August, we used a Happy or Not machine, to gauge if we understand how AAI fits into our roles and here is the result: Here is what Jason Benater had to say upon learning the result: “This speaks to the powerful simplicity of AAI.  You can explain AAI in less than a minute and people get it.  It just makes sense, hold ourselves and others accountable, be able to act quickly and look for ways to improve how we do business is an ideal foundation for success.   The people, our team, are what differentiates us and are why it is critical we all understand how AAI fits into our roles.  I am pleased to see such a positive result.” Let’s learn from each other… Do you have an example of a SMART risk you’ve taken or a Best Practice you find useful?  Submit your story to our team!